Process Adaptation to New Technology™

Aligning work activities, processes and people to maximize the
effectiveness of new technology and gain user acceptance.

At Moore & Associates, we view every organization as a combination of strategic vision, leadership, business processes, information systems and human dynamics. Understanding the linkages and managing the delicate balance among these interconnected functions is never more critical than when a new technology is introduced into the equation.

In order to ensure user acceptance and support of new technology, it is essential to integrate the business and technological objectives of the process adaptation. Our methodology involves top and middle management, as well as the end users who are directly affected by the change.

Moore & Associates helps organizations with new technology in the following areas:

Business Need Clarification

Clarification of the critical business needs and the metrics of success. Technology for technology's sake is not only a misallocation of resources, but can actually diminish the effectiveness of the organization. Our process of clearly defining the business need and the anticipated improvements is mandatory in gaining the buy-in and cooperation of the affected staff members who will ultimately determine the success or failure of the project.

Setting Performance Objectives

Tying new technologies to specific business objectives in order to attain business goals. We assist the organization in clarifying the key goals and establishing systems for evaluating the results.

Design of the New Process

Aligning people, the business strategy, technology, and work processes to take full advantage of best practices. Successful design is obtained through the spirited participation and collaboration of major stakeholders and end-users.

Implementation & Evaluation

The development of a communication plan for use throughout the process. Additional training and development needs are identified. At Moore & Associates, we create a benchmark for measuring the effectiveness of the change and monitor results throughout the process. An ongoing evaluation of adaptation to the new technology and processes takes place throughout the implementation phase, and our consultants make recommendations for future enhancements.

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